Returns

We would rather you end up with a coffee you love. Tell us how your order landed and we will help.

Coffee

Every bag is roasted for your order, so once it leaves the roastery it is yours to keep. If it turns out to be the wrong coffee for you, send us a note through our contact form within 30 days and we will help you find the one that suits.

Tell us what you brewed it on and what you were hoping for. That usually points straight at a better match.

Merchandise

Returns and exchanges cover apparel and houseware, within 30 days. Get in touch and we will send you a return label for the roastery.

Missing or damaged

If an item is missing or arrived damaged, tell us and we will send a replacement straight away. A photo of the item or the box helps us sort it faster, and it is fine either way.